Who is responsible for your information
Muhammad Mohsin Ejaz handles the personal information collected through the Swift Accountancy London website. For privacy questions or requests, email info@swiftlondon.co.uk.
Information you give us
When you send an enquiry, we collect your name, email address, message, enquiry type, organisation name, selected services and any attached estimate. Do not send passwords or confidential client records through the website form.
How we use it
We use your information to reply to your enquiry, discuss the work and fees, and follow up. When you ask about our services, this helps us take steps before a contract. We also have a legitimate interest in managing business enquiries, keeping correspondence records and protecting the website from misuse.
Who handles enquiries
The operator and direct employees in the United Kingdom and Pakistan may handle your enquiry. Team members include ACCA and ICAEW members, affiliates and students who follow the applicable professional confidentiality requirements.
Email and website services
Resend delivers website enquiries by email, and Cloudflare Turnstile helps prevent form misuse. Cloudflare Email Routing and Google Workspace may handle email correspondence. Google hosts the fonts used on the website.
How long we keep enquiries
We keep enquiries that do not become client engagements for 12 months after the last contact. A separate retention policy covers client engagement records.
Calculator and measurement
You can use the calculator without entering contact details. After a calculation, your browser keeps the estimate in session storage so you can attach it to an enquiry. We use Cloudflare Web Analytics to measure page views, visits and page performance in aggregate. It does not use analytics cookies, browser storage or visitor fingerprinting. We do not send enquiry contents or calculator inputs to analytics, or track calculator completions. We review enquiry outcomes by hand.
Invoice generator
The invoice generator processes invoice details and logos in your browser; they are not sent to Swift. If you choose Remember this invoice on this device, a copy is stored in your browser until you switch this off, clear the invoice or clear your browser’s site data. Use this only on a private device. Downloaded PDFs and draft files remain on your device until you delete them. Invoice fields and logos are not sent to analytics.
Booking calendar
The Calendly calendar loads when you open Free consultation on the Contact page. Calendly may use cookies or similar technologies and provides its own cookie controls.
Your choices and rights
Depending on the circumstances, you can ask us for a copy, correction, erasure or restriction of your personal information, or ask us to transfer it. You can object to processing based on our legitimate interests. Email info@swiftlondon.co.uk to make a request or raise a concern. You can also complain to the Information Commissioner’s Office at ico.org.uk.